Reference

The Rules Behind Your fuji9bd Account

One page holds the terms you accept when you open a wallet, deposit with bKash, Nagad or Rocket and place a cricket, football or table bet. Read it before your first transfer, since access depends on your local law and eligible regions.

Wallet and deposit rulesBet placement termsFair-play conditionsAccount closure steps
fuji9bd The Rules Behind Your fuji9bd Account
GETTING HELP

Where To Ask About A Term

If a clause is unclear, ask us before you deposit rather than after. Open live chat from the help button inside your account and quote the section heading you are reading, so the agent lands on the same paragraph you did. For anything that needs a paper trail, like a closed account, a payment you did not authorise or a correction to your name and date of birth, write from the email address registered on your account and we will answer that same address in writing.

Team online

Live chat in your account

Sign in, tap the help icon in the wallet bar and name the heading you are stuck on. Chat suits short questions about bet placement, wallet balances or a clause you want read back.

Email for account decisions

Write from the address registered on your account so we can match the request. Use it for a closure, a name correction, or a payment you did not authorise, and we reply in writing.

Payment trace desk

Sent a bKash or Nagad transfer that never landed in your wallet? Send the transaction ID from the wallet app and we trace it against your account record and the terms.

HOW WE HANDLE IT

Your Data, Login And Record Keeping

We hold what the account needs and what we must answer for later: your registration details, the payment reference for each bKash, Nagad or Rocket transfer, and a log of the devices you sign in from. Logging in sends a one-time code to your registered number, so a stolen password alone will not open your wallet. Old records stay only as long as the terms or the law require, then they go. You can ask for a copy of what we hold, or ask us to correct it.

Sign-in checks Every login sends a one-time code to the number on your account, and a new device is flagged before any wallet action clears. Keep that number current; it is the quickest way to hold your account.
Data we keep Registration details, wallet references and bet records sit on file so a dispute is settled from evidence rather than memory. We pass them on only where a payment rail or the law requires.
Cookies on this page Cookies keep you signed in and remember which section you were reading. Clear them in your browser and this page still loads; some account screens will simply ask you to sign in again.
Asking for changes Write from your registered address to request a copy of your records, a correction, or account closure. We confirm in writing and tell you which records stay on file under the terms.

Questions We Get About The Terms

Most of the questions we field about these terms come down to money and access: whose wallet paid, what happens when a region falls outside our list, and how a closure runs. The answers below use the same wording our support desk uses, so nothing shifts when you ask an agent. If your case is not covered here, the email route on this page reaches the team that reads the clauses.

Yes. One set of terms covers sportsbook markets for cricket, football and kabaddi, plus slots, live tables and crash games. A settled bet and a wallet transfer are handled under the same account conditions.

Access depends on your local law and the eligible regions we can serve. If you sit outside those, these terms do not apply to your use, and we may close the account and return a clean balance.

No. The bKash, Nagad or Rocket account you pay from has to be in your own name, and the sender name is checked against your registration during verification. Third-party payments are returned.

Write from your registered email address and ask for closure. Any balance not tied to an open dispute or a pending bet goes back to your verified wallet once those clear.

We post the current version on this page and show the date it took effect. Signing in after a change means you accept it, so read the updated section before your next deposit.

Send the wallet transaction ID and the time of the transfer to our support email. We trace it against your account record and reply in writing with what the terms allow.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.